CIS-ITSM Service Catalog And Request Management Practice Question
Which THREE actions can be performed using Catalog UI Policies instead of Catalog Client Scripts? (Choose three.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Make a variable mandatory
Catalog UI Policies can make variables mandatory, read-only, or hidden/visible without writing any JavaScript code.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Make a variable mandatory
Why this is correct
UI Policies can declaratively set variable mandatory states.
- ✓
Make a variable read-only
Why this is correct
UI Policies can declaratively set variable read-only states.
- ✓
Make a variable visible or hidden
Why this is correct
UI Policies can declaratively set variable visibility.
- ✗
Clear the value of a variable dynamically based on user input
Why it's wrong here
Clearing variable values dynamically typically requires a Catalog Client Script or UI Policy script action.
- ✗
Perform asynchronous GlideAjax lookups to auto-populate dependent fields
Why it's wrong here
GlideAjax network calls require scripting via Catalog Client Scripts.
About these practice questions
Courseiva writes every CIS-ITSM question from scratch — 500 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.