CIS-ITSM Change Management Practice Question
Which role is required to create a new Standard Change proposal?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
itil
Standard change proposals can be created by users with the itil role or specific change roles.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
discovery_admin
Why it's wrong here
Discovery admin manages ITOM discovery.
- ✗
catalogue_builder
Why it's wrong here
This is not a standard ITSM role name.
- ✓
itil
Why this is correct
Users with the itil role can submit standard change proposals for review.
- ✗
security_admin
Why it's wrong here
Security admin manages instance security settings.
About these practice questions
Courseiva writes every CIS-ITSM question from scratch — 501 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.