CIS-ITSM Change Management Practice Question
Which application menu in ServiceNow provides access to the CAB Workbench?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Change > CAB Workbench
The CAB Workbench is accessed directly under the Change application menu in the navigator.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Incident > CAB Workbench
Why it's wrong here
CAB Workbench is part of Change Management, not Incident Management.
- ✗
System Definition > CAB Workbench
Why it's wrong here
System Definition does not contain IT Service Management modules.
- ✗
Problem > CAB Workbench
Why it's wrong here
CAB Workbench is not located under Problem Management.
- ✓
Change > CAB Workbench
Why this is correct
The CAB Workbench module is located under the Change application menu.
About these practice questions
This CIS-ITSM question is part of Courseiva's 500-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.