CIS-ITSM Problem Management Practice Question
An administrator is designing a custom Flow Designer action to process Problem records. Which TWO types of inputs can be configured for a custom Flow Designer action? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Record (referencing a specific table like Problem [problem])
Custom actions in Flow Designer accept various data types including records (GlideRecord references), strings, integers, booleans, and dates.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Live video streaming feed codec
Why it's wrong here
Streaming video codecs are not Flow Designer input types.
- ✗
Analog radio frequency wave capture
Why it's wrong here
Radio wave captures are not supported data types.
- ✓
Record (referencing a specific table like Problem [problem])
Why this is correct
Actions can accept record object references as inputs.
- ✗
Direct physical server motherboard circuit diagram binary
Why it's wrong here
Circuit diagram binaries are not standard primitive or record input types in Flow Designer.
- ✓
String (for text inputs like short descriptions or workarounds)
Why this is correct
String inputs handle text values.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.