CIS-HR HR System Architecture Practice Question
You are migrating from a legacy HR system and need to ensure data integrity. What is the first step in the data model planning phase?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Define data mapping and normalization rules
Mapping fields between the legacy system and the ServiceNow HRSD schema is the critical first step.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Configure ACLs
Why it's wrong here
Security configuration happens after data mapping.
- ✓
Define data mapping and normalization rules
Why this is correct
Data mapping is essential to ensure fields match the HRSD data model.
- ✗
Set up portal
Why it's wrong here
Portal is the user layer, not the data foundation.
- ✗
Create HR services
Why it's wrong here
This is a process configuration step, not a data model phase.
About these practice questions
One of 313 original CIS-HR practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-HR practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-HR exam.