SERVICENOW-CIS-DISCOVERY CMDB Integration And Maintenance Practice Question
You are implementing a new discovery tool and want to ensure it integrates seamlessly with existing CMDB identification rules. What is the first step?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Review existing Identification Rules to ensure they support the new tool's incoming CI data.
You must check existing Identification Rules to see if the new tool's data can be mapped using existing identifiers.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Delete all existing CIs.
Why it's wrong here
This is highly destructive and unnecessary.
- ✗
Disable all existing identification rules.
Why it's wrong here
This would cause massive data corruption.
- ✓
Review existing Identification Rules to ensure they support the new tool's incoming CI data.
Why this is correct
This prevents duplicate CI creation by ensuring the new tool aligns with existing identification logic.
- ✗
Use a new CI class for all data from the new tool.
Why it's wrong here
This complicates the CMDB and makes reporting difficult.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This SERVICENOW-CIS-DISCOVERY practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SERVICENOW-CIS-DISCOVERY exam.