SERVICENOW-CIS-DISCOVERY Discovery Configuration Practice Question
Which TWO of the following are components of the Discovery process?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Shazzam
Shazzam and Exploration are key phases of the Discovery lifecycle.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Shazzam
Why this is correct
This is a phase.
- ✗
Incident Management
Why it's wrong here
This is a separate application.
- ✗
Workflow Designer
Why it's wrong here
This is a platform tool.
- ✓
Exploration
Why this is correct
This is a phase.
- ✗
Service Mapping
Why it's wrong here
This is a separate application.
About these practice questions
Courseiva writes every SERVICENOW-CIS-DISCOVERY question from scratch — 314 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This SERVICENOW-CIS-DISCOVERY practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SERVICENOW-CIS-DISCOVERY exam.