SERVICENOW-CIS-DISCOVERY Mid Server Management Practice Question
When upgrading a MID Server, what is the best practice for a manual upgrade process?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the 'Upgrade' UI action on the MID Server record.
The recommended practice is to trigger the upgrade from the MID Server record in the instance to ensure synchronization.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Delete the entire agent folder and reinstall.
Why it's wrong here
This is unnecessarily destructive.
- ✗
Manually replace the agent JAR files.
Why it's wrong here
This is prone to error; let the instance handle it.
- ✗
Change the version in config.xml.
Why it's wrong here
This does not trigger the upgrade process.
- ✓
Use the 'Upgrade' UI action on the MID Server record.
Why this is correct
The 'Upgrade' UI action initiates the standard upgrade process.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This SERVICENOW-CIS-DISCOVERY practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SERVICENOW-CIS-DISCOVERY exam.