CIS-DF CSDM Fundamentals Practice Question
Your company uses Service Graph connectors and Discovery to populate CIs. A database administrator complains that their production database instance appears under multiple different Application Services in the CMDB. According to CSDM best practices, what does this multi-mapping indicate?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It is a valid architectural scenario if the database is genuinely shared, but requires correct 'Depends on / Used by' relationships to each Application Service.
A single database instance supporting multiple Application Services is valid if it is a shared database cluster, but improper mapping can cause false positive impact analysis if not structured with correct relationship types.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
It is a critical CSDM violation; a database CI can never be associated with more than one Application Service.
Why it's wrong here
Incorrect. Shared databases frequently support multiple application environments or services.
- ✗
It means the database must be converted into a Service Offering immediately.
Why it's wrong here
Incorrect. Databases are infrastructure CIs, not service offerings.
- ✓
It is a valid architectural scenario if the database is genuinely shared, but requires correct 'Depends on / Used by' relationships to each Application Service.
Why this is correct
Correct. Shared infrastructure can support multiple Application Services concurrently.
- ✗
It indicates that Discovery has duplicated the database CI into the Business Application table.
Why it's wrong here
Incorrect. Discovery populates infrastructure tables, not Business Application tables.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-DF practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-DF exam.