CIS-DF Configuration Practice Question
Which TWO statements are true regarding Configuration Item (CI) relationships in ServiceNow? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Relationships are directional, typically defined between a parent CI and a child CI.
Relationships are stored in cmdb_rel_ci and can be directional (parent/child). They are not limited to 1:1 and are distinct from reference fields.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Creating a relationship automatically deletes both CIs if one is updated.
Why it's wrong here
Updates do not trigger deletion; deletion requires explicit cascade rules.
- ✓
Relationships are directional, typically defined between a parent CI and a child CI.
Why this is correct
Relationships link parent and child records to establish topology and dependencies.
- ✗
A CI can only participate in a single relationship across the entire CMDB.
Why it's wrong here
CIs can participate in multiple upstream and downstream relationships simultaneously.
- ✗
Relationships and reference fields (like 'Assigned to') function in the exact same manner.
Why it's wrong here
Reference fields point to single records (like users or locations), whereas cmdb_rel_ci models complex network topologies and dependencies.
- ✓
CI relationships are stored in the cmdb_rel_ci table.
Why this is correct
cmdb_rel_ci is the dedicated table storing relationship records between CIs.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-DF practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-DF exam.