CIS-DF Ingest Practice Question
When reviewing data ingestion methods for the ServiceNow CMDB, which TWO methods natively invoke the Identification and Reconciliation Engine (IRE) out of the box? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Service Graph Connectors
ServiceNow Discovery and Service Graph Connectors use the IRE natively, whereas legacy import sets require configuration to use RTE/IRE.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Service Graph Connectors
Why this is correct
Service Graph Connectors are built on Robust Transform Engine and invoke the IRE out of the box.
- ✗
Direct manual table inserts via background scripts using GlideRecord
Why it's wrong here
GlideRecord inserts bypass the IRE.
- ✗
Standard Email Inbound Actions creating incident records
Why it's wrong here
Inbound email actions create tasks/incidents, not CMDB CIs.
- ✗
Legacy Transform Maps with standard Coalesce settings
Why it's wrong here
Standard legacy transform maps bypass the IRE entirely.
- ✓
ServiceNow Discovery
Why this is correct
Discovery payloads are processed natively by the IRE to ensure deduplication and reconciliation.
About these practice questions
Courseiva writes every CIS-DF question from scratch — 320 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-DF practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-DF exam.