CIS-DF Insight Practice Question
During a Dependency Views troubleshooting session, an engineer notices that a specific application server is missing its connected database nodes. What is the most likely cause when relationships are missing despite successful Discovery runs?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The relationship type filter in the Dependency Views UI is hiding specific relationship types.
Discovery identification and reconciliation engine (IRE) rules or payload payload processors might be dropping relationship payloads if parent/child identifiers don't match or if payload rules filter them out.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The relationship type filter in the Dependency Views UI is hiding specific relationship types.
Why this is correct
Dependency Views UI has filtering options that can hide specific relationship types or limit relationship depth, making connected CIs appear missing.
- ✗
Data archiving automatically deletes relationship records older than 30 days.
Why it's wrong here
Data archiving is an explicit scheduled job and does not target active CMDB relationships by default.
- ✗
The CMDB Query Builder cache needs to be manually cleared.
Why it's wrong here
Query Builder caches do not impact real-time Dependency Views rendering for individual CI records.
- ✗
The cmdb_ci table has reached its maximum row count limit for relationships.
Why it's wrong here
ServiceNow tables do not have artificial relationship row limits that cause specific links to drop silently.
About these practice questions
One of 320 original CIS-DF practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-DF practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-DF exam.