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CIS-DF CSDM Fundamentals Practice Question

An organization wants to categorize its applications based on whether they are mission-critical, business-operational, or administrative. Where should this classification be recorded according to CSDM best practices?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Business Application [cmdb_ci_business_app]

Classification fields like criticality or category are recorded on the Business Application record within the Design domain.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Incident [incident]

    Why it's wrong here

    Incorrect. Incidents inherit criticality from the affected service, not store portfolio classifications.

  • Business Application [cmdb_ci_business_app]

    Why this is correct

    Correct. Business Application records hold portfolio-level attributes such as criticality and category.

  • User [sys_user]

    Why it's wrong here

    Incorrect. Users do not store application portfolio classifications.

  • Application Service [cmdb_ci_service_calculated]

    Why it's wrong here

    Incorrect. Application Services represent deployment instances, not portfolio classifications.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official ServiceNow exam blueprint

This CIS-DF practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-DF exam.