CIS-DF Governance Practice Question
A company notices that hundreds of stale server records are polluting the CMDB, negatively affecting health scores. Rather than deleting them manually, what is the best practice governance workflow to handle stale CIs?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Initiate a review campaign or automated retirement workflow via CMDB health remediation
Stale CIs should go through a lifecycle review process, typically retiring or deleting them via automated or reviewed workflows (such as retirement rules or remediation tasks).
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Initiate a review campaign or automated retirement workflow via CMDB health remediation
Why this is correct
Stale records should be reviewed, retired, or archived through structured remediation workflows.
- ✗
Delete all records where sys_updated_on is older than 90 days using a background script
Why it's wrong here
Blindly deleting records without checking relationships or operational status can destroy critical historical dependencies.
- ✗
Run Discovery against the entire IP range daily to force updates
Why it's wrong here
Running discovery won't update decommissioned hardware that is no longer online.
- ✗
Turn off the Stale CI metric so the score improves without action
Why it's wrong here
Hiding bad data metrics violates governance best practices.
About these practice questions
One of 320 original CIS-DF practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-DF practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-DF exam.