SNOW-CAD Practice Question: Automating application logic with business rules and scripts
Which TWO statements are true about ServiceNow Business Rules? (Select TWO)
⚠ Common exam trap
It's easy for candidates to confuse server-side Business Rules with client-side scripts, or assume they only run on updates, but the exam tests the precise trigger conditions and execution context.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Business Rules can be set to run on 'before' or 'after' the database operation.
Business Rules are server-side scripts that execute when a record is inserted, updated, deleted, or queried. They can be configured to run 'before' the database operation (to modify data before it is saved) or 'after' the operation (to perform additional actions like logging or notifications). This flexibility is a core feature of the ServiceNow platform.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Business Rules run on the client side.
Why it's wrong here
They run on the server side.
- ✓
Business Rules can be set to run on 'before' or 'after' the database operation.
Why this is correct
Correct, they have a 'When to run' property.
- ✗
Business Rules can only be triggered by updates to a record.
Why it's wrong here
They can be triggered by insert, update, delete, or query.
- ✗
Business Rules are executed asynchronously by default.
Why it's wrong here
They are synchronous by default.
- ✓
Business Rules can be used to send email notifications.
Why this is correct
Yes, using gs.eventQueue or direct mail.
Go deeper
Related to this question
About these practice questions
Courseiva writes every SNOW-CAD question from scratch — 481 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.