SNOW-CAD Core Application Development Practice Question
Which TWO statements about ServiceNow UI Policies are true?
⚠ Common exam trap
Candidates often confuse UI Policies with Business Rules, assuming UI Policies run server-side or can enforce database-level integrity, when in fact they are purely client-side and only affect the user interface.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
UI Policies can set fields as mandatory
UI Policies are client-side scripts that run on the browser to dynamically control form behavior, such as making fields mandatory, visible, or read-only based on conditions. Option B is correct because UI Policies can set the 'mandatory' attribute on a field, forcing users to provide a value before submitting the record.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
UI Policies can enforce data integrity at the database level
Why it's wrong here
False; database-level enforcement is done via Data Policies.
- ✓
UI Policies can set fields as mandatory
Why this is correct
True; UI Policy actions include setting mandatory, visible, etc.
- ✗
UI Policies cannot be used on catalog items
Why it's wrong here
False; UI Policies work on catalog item forms as well.
- ✓
UI Policies can have multiple script actions
Why this is correct
True; you can add multiple action types including script actions.
- ✗
UI Policies run on the server side only
Why it's wrong here
False; UI Policies have a server-side condition and client-side actions.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.