SNOW-CAD User Interface Development Practice Question
When configuring a Service Portal page, a developer wants to ensure that a specific widget appears only to users with the 'itil' role. Which approach should be used?
⚠ Common exam trap
Many exam-takers confuse ACLs (which control data access) with widget instance visibility, or incorrectly think UI Policies can be applied to portal widgets, when in fact the 'Roles' property is the dedicated mechanism for this exact use case.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Set the 'Roles' property on the widget instance within the page designer.
The 'Roles' property on a widget instance within the Service Portal page designer directly controls which roles can view that specific widget. This is the intended declarative approach for role-based visibility at the widget instance level, without requiring custom scripting or ACLs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Pass a role check from the server script to the client controller via widget options.
Why it's wrong here
Widget options do not enforce security.
- ✗
Write an Access Control Rule (ACL) on the widget's table to restrict access.
Why it's wrong here
ACLs control data access, not UI widget visibility.
- ✓
Set the 'Roles' property on the widget instance within the page designer.
Why this is correct
The Roles property restricts widget visibility to specified roles.
- ✗
Create a UI Policy on the portal table that hides the widget based on user roles.
Why it's wrong here
UI Policies do not apply to Service Portal.
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