SNOW-CAD Core Application Development Practice Question

Drag and drop the steps to create a new Catalog Item in ServiceNow into the correct order.

Drag steps to the numbered slots on the right, or tap a step then tap a slot.

Steps

Order

1Step 1

2Step 2

3Step 3

4Step 4

5Step 5

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Navigate to Maintain Items, then Create New, then Set Category and Details, then Add Variables, then Submit

The correct order: navigate to Maintain Items, create new, set category and details, add variables, and submit.

Answer analysis

For each option: why learners choose it and why it is or isn't the right answer here.

✓
Navigate to Maintain Items, then Create New, then Set Category and Details, then Add Variables, then Submit
Why this is correct
This is the correct order because you first access the catalog item configuration area, then create a new item, define its category and other essential details, add any required variables, and finally submit to save.
✗
Navigate to Maintain Items, then Create New, then Add Variables, then Set Category and Details, then Submit
Why it's wrong here
This is incorrect because variables should be added after setting the category and details, as variables may depend on the category or other item properties.
✗
Set Category and Details, then Navigate to Maintain Items, then Create New, then Add Variables, then Submit
Why it's wrong here
This is incorrect because you cannot set category and details before navigating to the correct module and creating the item; the item does not exist yet.
✗
Navigate to Maintain Items, then Add Variables, then Create New, then Set Category and Details, then Submit
Why it's wrong here
This is incorrect because you must create the catalog item before adding variables, as variables are properties of the item.

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