The correct answer is that client-side $http calls bypass server-side ACLs, creating a security risk in Service Portal. This occurs because $http executes in the browser, sending REST API requests directly from the user’s session without passing through the server-side script evaluation that enforces ACLs via spUtil or GlideRecord. On the ServiceNow Certified Application Developer CAD exam, this scenario tests your understanding of how client-side REST calls can expose data that would otherwise be filtered by server-side ACLs, even though the user’s session credentials are still validated. A common trap is assuming that any REST API call respects all ACLs equally; in reality, client-side $http bypasses the granular record-level and field-level checks applied during server-side processing. Remember the mnemonic: “Client-side $http skips server-side checks—use spUtil to protect the necks.”
SNOW-CAD Designing interfaces and user experiences Practice Question
This SNOW-CAD practice question tests your understanding of designing interfaces and user experiences. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The data is not subject to the same ACLs as server-side calls
Using client-side $http calls bypasses the server-side ACL evaluation that occurs when using spUtil or server scripts. Client-side REST API calls still respect ACLs based on the user's session, but they may expose sensitive data that goes through different security checks. However, a more critical risk is that the endpoint might be susceptible to CSRF if not protected. In the context of Service Portal, the recommended approach is to use spUtil.get or a server script to ensure proper data access control. Option D highlights the risk of inconsistent ACL enforcement.
Key principle: ACLs process entries top to bottom and stop at the first match. Entry order and interface direction matter as much as the permit or deny statement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The request exposes internal API credentials
Why it's wrong here
Incorrect: Credentials are not exposed in client-side code.
✗
The endpoint does not require authentication
Why it's wrong here
Incorrect: The endpoint uses session authentication.
✗
The client exposes the widget to XSS attacks
Why it's wrong here
Incorrect: This is not inherent to the $http call.
✓
The data is not subject to the same ACLs as server-side calls
Why this is correct
Correct: Client-side REST calls may have different ACL behavior than server GlideRecord queries.
Related concept
Standard ACLs match source addresses.
Common exam traps
Common exam trap: ACLs stop at the first match
ACLs are processed top to bottom. The first matching entry wins, and an implicit deny usually exists at the end.
Detailed technical explanation
How to think about this question
ACL questions test precision: source, destination, protocol, port and direction. A generally correct ACL can still fail if it is applied on the wrong interface or in the wrong direction.
KKey Concepts to Remember
Standard ACLs match source addresses.
Extended ACLs can match source, destination, protocol and ports.
The first matching ACL entry is used.
There is usually an implicit deny at the end.
TExam Day Tips
→Check inbound versus outbound direction.
→Read the ACL from top to bottom.
→Look for a broader permit or deny above the intended line.
Key takeaway
ACLs process entries top to bottom and stop at the first match. Entry order and interface direction matter as much as the permit or deny statement.
Real-world example
How this comes up in practice
A security administrator must allow nursing staff to reach a patient records server while blocking access from the guest Wi-Fi VLAN. After applying an extended ACL, traffic is still blocked from nursing workstations. The ACL was applied outbound instead of inbound on the wrong interface. Questions like this test ACL direction and placement rules.
What to study next
Got this wrong? Here's your next step.
Review ACL processing order, placement rules (standard near destination, extended near source), and inbound vs outbound direction. Study wildcard masks and implicit deny. Then practise related SNOW-CAD ACL questions on filtering logic and placement.
Designing interfaces and user experiences — This question tests Designing interfaces and user experiences — Standard ACLs match source addresses..
What is the correct answer to this question?
The correct answer is: The data is not subject to the same ACLs as server-side calls — Using client-side $http calls bypasses the server-side ACL evaluation that occurs when using spUtil or server scripts. Client-side REST API calls still respect ACLs based on the user's session, but they may expose sensitive data that goes through different security checks. However, a more critical risk is that the endpoint might be susceptible to CSRF if not protected. In the context of Service Portal, the recommended approach is to use spUtil.get or a server script to ensure proper data access control. Option D highlights the risk of inconsistent ACL enforcement.
What should I do if I get this SNOW-CAD question wrong?
Review ACL processing order, placement rules (standard near destination, extended near source), and inbound vs outbound direction. Study wildcard masks and implicit deny. Then practise related SNOW-CAD ACL questions on filtering logic and placement.
What is the key concept behind this question?
Standard ACLs match source addresses.
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Question Discussion
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