SSM Supporting ART Events Practice Question
During the Inspect and Adapt (I&A) event, the Problem-Solving Workshop is conducted. Which THREE activities are part of this workshop? (Choose 3)
⚠ Common exam trap
Students often forget that the workshop results in actual backlog items. They might think it's just a brainstorming session without actionable outcomes that are tracked in the next PI.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Root cause analysis
The Problem-Solving Workshop is the final part of the I&A event. It follows a structured approach: identifying the problem, performing root cause analysis (using tools like the 5 Whys or Fishbone diagrams), identifying the biggest root cause, brainstorming solutions, and creating improvement backlog items that are integrated into the next PI Planning session.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Root cause analysis
Why this is correct
Root cause analysis is a core step where teams use techniques like the Fishbone diagram to dig deeper than surface-level symptoms. This ensures that the solutions developed actually address the underlying issues rather than just temporary fixes that do not prevent the problem from recurring.
- ✗
The PI System Demo
Why it's wrong here
The PI System Demo is the first part of the Inspect and Adapt event, but it is not part of the Problem-Solving Workshop. It provides the context and data that might inform the problems discussed later, but it is a separate demonstration of the PI's achievements.
- ✓
Brainstorming solutions
Why this is correct
Once the root causes are identified and prioritized, the team brainstorms potential solutions. This collaborative effort leverages the diverse perspectives of the train to find innovative ways to improve processes, tools, or communication, leading to more effective ways of working in the future.
- ✗
Assigning Business Value to objectives
Why it's wrong here
Business Value assignment occurs during PI Planning, specifically when Business Owners review the team's proposed objectives. In the I&A event, actual value is compared to planned value, but the assignment of new values for future work happens in the planning event.
- ✓
Identifying the biggest root cause using Pareto analysis
Why this is correct
After identifying multiple root causes, the team uses Pareto analysis or dot voting to focus on the most impactful issue. This ensures the train spends its limited improvement energy on the 'vital few' problems that will yield the greatest benefit to the system's overall performance.
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Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Scaled Agile exam blueprint
This SSM practice question is part of Courseiva's free Scaled Agile certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSM exam.