SSM Supporting ART Events Practice Question
As the Scrum Master for Team Echo, you are facilitating the team's participation in the Inspect and Adapt (I&A) workshop. The team has identified several problems from the last PI. Which TWO activities are part of the problem-solving workshop during I&A? (Choose two.)
⚠ Common exam trap
Test-takers frequently confuse the I&A problem-solving workshop with other ART events like System Demo or PI Planning, or with regular backlog refinement.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Conducting a root cause analysis using a fishbone diagram or the Five Whys technique.
The problem-solving workshop in Inspect and Adapt involves structured root cause analysis and the definition of corrective actions with owners and due dates. These activities ensure the ART identifies systemic issues and commits to improvements. Reprioritizing backlogs, conducting System Demos, and updating PI Objectives belong to other events or processes, not the I&A workshop.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Conducting a root cause analysis using a fishbone diagram or the Five Whys technique.
Why this is correct
The problem-solving workshop in I&A uses structured root cause analysis techniques such as fishbone diagrams or the Five Whys. These tools help the team move beyond symptoms to identify underlying causes of systemic problems. This is a core activity because it ensures the team addresses the real issue rather than applying superficial fixes that may not prevent recurrence.
- ✓
Identifying corrective actions and assigning owners with due dates.
Why this is correct
After root causes are identified, the problem-solving workshop requires the team to define corrective actions, assign owners, and set due dates. This ensures accountability and follow-through. Without this step, the workshop would not lead to tangible improvements. It is a critical part of the I&A process to drive continuous improvement across the ART.
- ✗
Updating the team's PI Objectives and committing to new stretch goals.
Why it's wrong here
PI Objectives are established during PI Planning, not during the I&A problem-solving workshop. The workshop is about analyzing problems and defining improvement actions. Updating objectives or setting stretch goals is not part of the I&A agenda. The focus is on learning from the past PI and making systemic improvements, not on planning the next PI.
- ✗
Conducting a System Demo of the integrated solution to stakeholders.
Why it's wrong here
The System Demo is a separate event that occurs at the end of each Iteration, not during the I&A problem-solving workshop. While the I&A includes a review of the PI System Demo, the problem-solving workshop itself is focused on root cause analysis and action planning. Demonstrating the solution is not part of the workshop activities.
- ✗
Reviewing the team's backlog and reprioritizing user stories for the next Iteration.
Why it's wrong here
Reviewing and reprioritizing the team backlog is a regular backlog refinement activity, not part of the I&A problem-solving workshop. The I&A workshop focuses on identifying and solving systemic problems from the previous PI. While improvements may lead to backlog changes, the act of reprioritizing stories is not a component of the workshop itself.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Scaled Agile exam blueprint
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