SSM Supporting Team Events Practice Question
A Scrum Master notices that the team's Iteration Review has become a one-way demonstration to stakeholders with little dialogue, and the team rarely receives actionable feedback. What should the Scrum Master do to improve the event?
⚠ Common exam trap
The trap here is treating the Iteration Review as a demonstration to be polished or replaced by reporting, when its real value comes from interactive feedback that informs the backlog.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Coach the team to frame the review around the Iteration Goals, invite targeted stakeholder questions, and use structured feedback techniques to elicit input.
The Iteration Review is an inspect-and-adapt event, so dialogue and feedback are essential. Framing the review around the Iteration Goals and using structured feedback techniques invites stakeholder participation and yields actionable input. The Scrum Master facilitates this improvement while keeping the team and Product Owner accountable for content and prioritization, rather than replacing the event or reassigning the demo.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Limit the review to a strict demonstration with no questions so it finishes within the timebox.
Why it's wrong here
Eliminating questions defeats the purpose of the Iteration Review, which is to inspect the increment and adapt the backlog based on stakeholder feedback. A silent demo may be efficient but produces little value. The Scrum Master should keep the event timeboxed while creating space for dialogue, not trade away the interaction that makes the review meaningful.
- ✗
Replace the Iteration Review with a written status report sent to stakeholders before the end of the iteration.
Why it's wrong here
Replacing the review with a report removes the interactive inspection of the working increment that generates feedback and adaptation. A report cannot convey the nuances of a demo or allow stakeholders to ask questions and explore. The problem is the lack of dialogue, not the event itself, so changing the medium would reduce transparency and stakeholder engagement rather than improve it.
- ✓
Coach the team to frame the review around the Iteration Goals, invite targeted stakeholder questions, and use structured feedback techniques to elicit input.
Why this is correct
Making the review goal-centric and deliberately inviting questions and structured feedback turns a demonstration into a genuine inspect-and-adapt conversation. Techniques such as round-robin feedback, dot voting on proposed backlog items, or focused questions help stakeholders engage. The Scrum Master facilitates this shift, improving the quality of input the team receives without taking over content or ownership.
- ✗
Ask the Product Owner to present the demo instead of the team so stakeholders feel more comfortable asking questions.
Why it's wrong here
Having the Product Owner present removes the team from direct interaction with stakeholders, which weakens ownership and can filter technical realities. Stakeholders benefit from hearing from the people who built the increment, and the team benefits from direct feedback. The Scrum Master should improve the format and facilitation rather than reassign the demonstration to another role.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Scaled Agile exam blueprint
This SSM practice question is part of Courseiva's free Scaled Agile certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSM exam.