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SSM Introducing Scrum in SAFe Practice Question

A Scrum Master is introducing Scrum to a newly formed team within a SAFe Agile Release Train. Which two actions are appropriate for the Scrum Master to take to help the team adopt Scrum principles effectively? (Choose two.)

⚠ Common exam trap

Many exam-takers confuse servant leadership with permissiveness or isolation, rather than active coaching and facilitation.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Facilitate the team's understanding of how their work aligns with the Agile Release Train's PI objectives and cadence.

The Scrum Master should coach the team on self-organization and cross-functionality, and facilitate their understanding of alignment with the ART's PI objectives and cadence. These actions empower the team to take ownership and work effectively within the SAFe framework. Assigning tasks, making technical decisions, or isolating the team would hinder their growth and integration.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    Facilitate the team's understanding of how their work aligns with the Agile Release Train's PI objectives and cadence.

    Why this is correct

    Helping the team connect their work to the ART's PI objectives and cadence is crucial in SAFe. It ensures the team understands the bigger picture and how their iterations contribute to program-level goals. This alignment fosters collaboration and helps the team prioritize effectively within the broader context.

  • ✗

    Shield the team from all external stakeholders to prevent interruptions and maintain focus.

    Why it's wrong here

    While protecting the team from unnecessary interruptions is important, completely shielding them from stakeholders is counterproductive. In SAFe, teams need to collaborate with stakeholders to understand requirements and integrate. The Scrum Master should facilitate healthy interactions, not isolate the team, to ensure transparency and alignment.

  • ✓

    Coach the team on self-organization and cross-functionality, allowing them to make decisions about how to perform their work.

    Why this is correct

    Coaching self-organization and cross-functionality is a core Scrum Master responsibility. It empowers the team to own their processes and decisions, which is essential for Scrum's empirical approach. This helps the team become autonomous and capable of delivering value incrementally, rather than relying on direction from the Scrum Master.

  • ✗

    Act as the primary decision-maker for the team's technical implementation to accelerate delivery.

    Why it's wrong here

    The Scrum Master is not a technical decision-maker; that responsibility belongs to the team. Making technical decisions would undermine the team's autonomy and cross-functionality. The Scrum Master should instead coach the team to make their own technical choices and learn from outcomes, fostering ownership and continuous improvement.

  • ✗

    Assign specific tasks to team members during Sprint Planning to ensure all work is evenly distributed.

    Why it's wrong here

    Assigning tasks undermines self-organization and cross-functionality. In Scrum, the team collectively decides how to accomplish the work. The Scrum Master should facilitate the team's own decision-making, not dictate task assignments. This would create dependency on the Scrum Master and hinder the team's growth.

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official Scaled Agile exam blueprint

This SSM practice question is part of Courseiva's free Scaled Agile certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSM exam.