Service-Con-201 Integration And Data Management Practice Question
Universal Containers requires that whenever a critical Case is created, an event message is published to an external enterprise bus in real-time. Which feature should the consultant implement?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Platform Events published via Flow or Apex
Platform Events support publishing custom event messages in real-time to integrate Salesforce with external bus architectures.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Platform Events published via Flow or Apex
Why this is correct
Correct. Platform events enable real-time message publishing to external event bus subscribers.
- ✗
Nightly batch export using Bulk API
Why it's wrong here
Incorrect. Bulk API is batch-oriented and cannot deliver real-time event publishing.
- ✗
Chatter feed item webhook notifications
Why it's wrong here
Incorrect. Chatter feeds track internal collaboration rather than acting as a reliable enterprise event bus.
- ✗
Standard outbound messaging via workflow
Why it's wrong here
Incorrect. Outbound messaging is legacy, restricted to SOAP XML, and less flexible than platform events.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Service-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Service-Con-201 exam.