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AI Associate AI Fundamentals Practice Question

Which type of machine learning is used to predict customer churn based on historical labeled data?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Supervised learning

Supervised learning uses labeled data (historical churn outcomes) to train a model to predict future churn.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Reinforcement learning

    Why it's wrong here

    Reinforcement learning learns through rewards/penalties in an environment, not from historical labeled data.

  • Unsupervised learning

    Why it's wrong here

    Unsupervised learning finds patterns in unlabeled data, not suitable for predicting a specific label like churn.

  • Supervised learning

    Why this is correct

    Supervised learning trains on labeled examples to predict outcomes, making it ideal for churn prediction.

  • Self-supervised learning

    Why it's wrong here

    Self-supervised learning generates labels from data structure, but churn prediction typically uses explicit historical labels.

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Senior Network & Security Engineer · founder of Courseiva

This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.