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AI Associate AI Capabilities in CRM Practice Question

Which TWO statements are true about Einstein Prediction Builder in Salesforce? (Choose two.)

⚠ Common exam trap

Watch out — candidates often assume Einstein Prediction Builder is limited to lead scoring or a single object, but Salesforce designed it to be object-agnostic, and the automatic retraining interval is not 24 hours but rather triggered by data changes or a configurable schedule.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

It can use related object fields as predictors in the model.

Einstein Prediction Builder can include fields from related objects (e.g., child objects or lookup objects) as predictors in the model, enabling richer data inputs for predictions. This is achieved through the platform's ability to traverse relationships and aggregate data from related records, which significantly enhances model accuracy.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • It is only available for lead scoring models.

    Why it's wrong here

    Prediction Builder can predict outcomes on any object, not just leads.

  • It only supports predictions on the Opportunity object.

    Why it's wrong here

    Prediction Builder supports multiple objects, including custom ones.

  • The prediction model automatically retrains every 24 hours.

    Why it's wrong here

    Training frequency is adjustable, not fixed to 24 hours.

  • It can use related object fields as predictors in the model.

    Why this is correct

    Related object fields can be included as input features.

  • It allows users to create custom predictions using fields from standard and custom objects.

    Why this is correct

    Users select object fields as predictors for custom predictions.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.