AI Associate AI Capabilities in CRM Practice Question
Which TWO of the following are limitations of Einstein GPT? (Choose two.)
⚠ Common exam trap
Salesforce often tests the misconception that generative AI tools like Einstein GPT are fully autonomous or require no user input, when in reality they depend on structured prompts and quality training data for reliable results.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It requires structured prompts for best results
Einstein GPT relies on structured prompts to guide the generative AI model toward relevant and accurate outputs. Without clear, well-formed prompts, the model may produce vague or off-target responses, making prompt engineering a critical skill for users.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
It requires structured prompts for best results
Why this is correct
Prompts must be well-formatted.
- ✗
It can automatically generate account summaries from leads
Why it's wrong here
It can generate summaries but not automatically from leads without setup.
- ✓
It may produce biased or inaccurate content
Why this is correct
AI can reflect training data biases.
- ✗
It supports all languages equally
Why it's wrong here
Performance varies by language.
- ✗
It requires no training data
Why it's wrong here
It uses pre-trained models but benefits from fine-tuning.
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This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.