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AI Associate AI Fundamentals Practice Question

What is the primary difference between narrow AI and general AI?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Narrow AI is task-specific; general AI can perform any intellectual task a human can

Narrow AI is designed for specific tasks, while general AI (AGI) would have human-like broad capabilities, which does not yet exist.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Narrow AI is task-specific; general AI can perform any intellectual task a human can

    Why this is correct

    Narrow AI excels at one domain; general AI would be versatile but remains theoretical.

  • Narrow AI can perform any intellectual task; general AI is limited to one task

    Why it's wrong here

    This is the opposite of reality.

  • Narrow AI uses machine learning; general AI uses deep learning

    Why it's wrong here

    Both can use various techniques; the distinction is scope, not underlying technology.

  • General AI is already deployed in CRM systems; narrow AI is experimental

    Why it's wrong here

    AGI does not exist yet; all current CRM AI is narrow AI.

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This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.