AI Associate Ethical Considerations of AI Practice Question
A Salesforce administrator deploys an Einstein Bot. Which TWO ethical considerations should be addressed? (Choose two.)
⚠ Common exam trap
Salesforce often tests the misconception that ethical AI means bots should never collect personal data, but the real ethical requirement is transparency and consent, not an absolute prohibition on data collection.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The bot should disclose it is an AI
Ethical AI guidelines, including those from Salesforce, require that bots disclose their non-human identity to users. This transparency builds trust and ensures users are aware they are interacting with an AI, not a human, which is a core ethical principle in AI deployment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The bot should disclose it is an AI
Why this is correct
Correct. Transparency requires the bot to identify itself as AI.
- ✗
The bot should mimic a human
Why it's wrong here
Mimicking a human is deceptive and unethical.
- ✗
The bot should make decisions autonomously
Why it's wrong here
Autonomous decisions without human oversight can be risky.
- ✗
The bot should not collect personal data
Why it's wrong here
Data collection may be necessary; consent and privacy are key.
- ✓
The bot should escalate to a human when needed
Why this is correct
Correct. Human oversight is essential for complex or sensitive issues.
Go deeper
Related to this question
About these practice questions
Courseiva writes every AI Associate question from scratch — 753 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
Same concept, more angles
1 more way this is tested on AI Associate
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A Salesforce admin wants to deploy an Einstein bot that uses natural language processing. Which practice best ensures ethical use?
easy- ✓ A.Provide clear disclaimers that the user is interacting with an AI.
- B.Use the bot only for internal processes.
- C.Collect as much personal data as possible to improve accuracy.
- D.Allow the bot to make autonomous decisions without human review.
Why A: Transparency is a key ethical principle; users should know they are interacting with AI. Option B is wrong because restricting to internal processes does not address ethical use. Option C is wrong because collecting excessive personal data violates privacy. Option D is wrong because autonomous decisions may require human oversight.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.