Question 450 of 753
AI Associate Ethical Considerations of AI Practice Question
A Salesforce admin wants to deploy an Einstein bot that uses natural language processing. Which practice best ensures ethical use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Provide clear disclaimers that the user is interacting with an AI.
Transparency is a key ethical principle; users should know they are interacting with AI. Option B is wrong because restricting to internal processes does not address ethical use. Option C is wrong because collecting excessive personal data violates privacy. Option D is wrong because autonomous decisions may require human oversight.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Provide clear disclaimers that the user is interacting with an AI.
Why this is correct
Clear disclaimers ensure transparency and informed consent.
- ✗
Use the bot only for internal processes.
Why it's wrong here
Internal use does not automatically make it ethical; it may still have biases.
- ✗
Collect as much personal data as possible to improve accuracy.
Why it's wrong here
Excessive data collection violates privacy and ethical guidelines.
- ✗
Allow the bot to make autonomous decisions without human review.
Why it's wrong here
Autonomous decisions may require human oversight for accountability.
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Same concept, more angles
1 more way this is tested on AI Associate
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A Salesforce administrator deploys an Einstein Bot. Which TWO ethical considerations should be addressed? (Choose two.)
easy- ✓ A.The bot should disclose it is an AI
- B.The bot should mimic a human
- C.The bot should make decisions autonomously
- D.The bot should not collect personal data
- ✓ E.The bot should escalate to a human when needed
Why A: Ethical AI guidelines, including those from Salesforce, require that bots disclose their non-human identity to users. This transparency builds trust and ensures users are aware they are interacting with an AI, not a human, which is a core ethical principle in AI deployment.
Last reviewed: Jun 23, 2026
This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.
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