AI Associate Salesforce Einstein AI Features Practice Question
A sales team wants to use Einstein Opportunity Scoring to improve win rates. Which TWO statements about Einstein Opportunity Scoring are correct? (Choose 2)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It provides a score from 1 to 99 indicating the likelihood of winning the opportunity
Opportunity Scoring predicts win likelihood (1-99) and factors are visible in Lightning. Historical data is used, but the score is not directly accessible via external API without additional setup.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
It provides a score from 1 to 99 indicating the likelihood of winning the opportunity
Why this is correct
The score range is 1-99, with higher numbers indicating higher win probability.
- ✗
It requires a minimum of 500 closed opportunities in the last 12 months to activate
Why it's wrong here
The minimum is typically 40 closed opportunities, not 500.
- ✗
The score can be accessed via the REST API out-of-the-box
Why it's wrong here
The score field is available via API but requires specific setup and permissions.
- ✗
It automatically updates the opportunity stage based on the score
Why it's wrong here
It does not automatically change stages; it only provides a score.
- ✓
The score factors and influences are displayed on the opportunity record page in Lightning
Why this is correct
Key factors influencing the score are shown in a component on the record page.
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