AI Associate Salesforce Einstein AI Features Practice Question
A company wants to use Einstein to automatically log emails and events from their email system into Salesforce without manual user action. Which feature should be enabled?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Einstein Activity Capture
Einstein Activity Capture automatically logs emails and events to Salesforce based on sync settings.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Einstein Email Insights
Why it's wrong here
Email Insights surfaces important emails, but does not log them automatically.
- ✗
Einstein Conversation Insights
Why it's wrong here
Conversation Insights analyzes call recordings, not emails.
- ✗
Einstein Discovery
Why it's wrong here
Discovery provides statistical analysis; it does not capture activities.
- ✓
Einstein Activity Capture
Why this is correct
Activity Capture automatically logs emails and events from connected email accounts.
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Written by Johnson Ajibi, MSc IT Security
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This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.