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AI Associate AI Fundamentals Practice Question

A company wants to use Einstein Relationship Intelligence to analyze email and calendar data for opportunity insights. Which two conditions must be met? (Select two answers.)

⚠ Common exam trap

Salesforce often tests the distinction between org-level feature enablement and user-level permission assignment, leading candidates to select only one of these two required conditions.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Users must have the Einstein Relationship Intelligence permission set.

The Einstein Relationship Intelligence permission set grants users access to the feature's insights and data processing capabilities. Without this permission set, users cannot view or interact with Einstein Relationship Intelligence data, even if the feature is enabled at the org level.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Exchange or Gmail must be used for email.

    Why it's wrong here

    Any email client supported by Activity Capture works.

  • The feature is only available in Unlimited Edition.

    Why it's wrong here

    Available in Enterprise, Performance, and Unlimited.

  • Users must have the Einstein Relationship Intelligence permission set.

    Why this is correct

    The permission set allows users to view relationship insights.

  • Einstein Relationship Intelligence must be enabled in the org.

    Why this is correct

    Org-level enablement is required.

  • All users must opt in to email logging.

    Why it's wrong here

    Admins enable it for all users; no opt-in needed.

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