SF-Admin Sales and Marketing Applications Practice Question
Exhibit
Sharing Settings: Lead = Private. Sales Rep A owns Lead X. Sales Rep B is in the same role as Sales Rep A. Manager C is above them in the hierarchy.
Who can access Lead X by default?
⚠ Common exam trap
Candidates often misinterpret sharing rules or assume peer-level users in the same role can automatically access each other's private records without explicit sharing.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Sales Rep A and Manager C
In a private model, record access is granted to the owner and anyone above them in the role hierarchy. Since Sales Rep A owns the lead, they have access. Because Manager C is higher in the hierarchy, they inherit access. Sales Rep B, being at the same peer level with no explicit sharing rule, cannot access the record, ensuring strict adherence to the Principle of Least Privilege.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Sales Rep A and Manager C
Why this is correct
Sales Rep A has access as the record owner, and Manager C has access due to their position above the owner in the role hierarchy. This follows the standard Salesforce security model where access is granted vertically through the reporting chain, regardless of the private sharing setting.
- ✗
All Sales Reps in the same role
Why it's wrong here
Being in the same role does not grant access to other users' private records. Peers are isolated from one another in a private security model, meaning Sales Rep B remains unable to view Lead X despite being at the same organizational level as the record owner.
- ✗
Sales Rep A and Sales Rep B
Why it's wrong here
Sales Rep B cannot access the lead because they lack ownership and are not above the owner in the role hierarchy. Peer-level access is not automatically granted for private records, and this configuration would violate the security requirement of keeping leads restricted to the owner.
- ✗
Only Sales Rep A
Why it's wrong here
This is incorrect because it ignores the role hierarchy. In Salesforce, users in roles higher than the record owner are automatically granted access to subordinate data unless explicitly restricted by other mechanisms, so Manager C will inherently have access to the lead owned by Sales Rep A.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Salesforce exam blueprint
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