SF-Admin · domain
Data and Analytics Management
This domain covers how administrators report on, secure, and preserve Salesforce data. Questions present a business need and ask you to choose the correct reporting feature, field history option, dashboard behavior, or backup tool. Expect scenario-based items on report types, cross filters, field history tracking, and data export versus third-party backup services.
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What this domain covers
What to know about Data and Analytics Management
Be able to map a reporting or retention requirement to the right Salesforce feature: custom report types, cross filters, Field History Tracking, Field Audit Trail, Data Export Service, or Data Loader. The single most important thing is identifying the correct data source and access context before choosing a tool.
Selecting custom report types and cross filters to expose converted Lead and Opportunity data
Enabling Field History Tracking and Field Audit Trail to retain changes to key fields like Amount
Using Data Loader, Data Export Service, and scheduled backups for enterprise data and attachments
Diagnosing dashboard component results by checking running user, filters, and report source
Watch out for
Common Data and Analytics Management exam traps
- ▸Assuming standard Campaign report types already include converted Lead detail; they require a custom report type or cross filter.
- ▸Confusing Field History Tracking retention with Field Audit Trail, which is needed for longer historical retention.
- ▸Forgetting that a dashboard shows data as the running user, not the viewing user, causing unexpected totals.
Question index
All Data and Analytics Management questions (25)
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Which report format allows a user to group records by both rows and columns?
Easy2Refer to the exhibit. An administrator is analyzing data consistency. Which Salesforce reporting feature uses this logic to display only records where the Opportunity stage is Closed Won?
Hard3An administrator wants to display a grand total of closed-won opportunities on the company homepage. Which component should they add to the dashboard?
Medium4A manager needs a dashboard that shows the total number of open cases for each support agent. What is the first step in creating this?
Easy5An administrator has created a custom report type on Accounts with Contacts. Sales users complain that when they run this report, many important accounts are missing from the results. Upon investigation, the administrator discovers that the missing accounts have no related contact records. How should the administrator resolve this issue?
Medium6Refer to the exhibit. An administrator is trying to run a report, but the CLI debug output indicates it stopped at 2,000 rows. What is the cause of this limitation?
Hard7Universal Containers' administrator needs to create a report that shows the total amount of all closed won Opportunities for each Account. The administrator wants to ensure that the report displays the Account Name, the total Amount, and the number of Opportunities. Which report format should the administrator use?
Easy8Universal Containers is preparing to load 50,000 new Lead records into Salesforce using the Data Import Wizard. Before loading, the administrator must ensure that the Lead Source field is populated with one of the existing picklist values. What should the administrator do to meet this requirement?
Medium9A company wants to track the number of new leads generated by each campaign. What is the best way to visualize this data?
Medium10Universal Containers stores order history in a custom object called Order__c, and the analytics team runs a report that groups revenue by Billing Country. The administrator notices the report shows a row labeled 'Others' that contains 45% of the revenue. The team needs the countries to be listed individually. What should the administrator do first?
Hard11A user receives the error shown in the exhibit when trying to export a specific report. What should the administrator check first?
Hard12Which of the following is a limitation of a joined report?
Medium13Universal Containers has a custom object 'Project__c' that has a lookup relationship to Account. The administrator needs to create a formula field on Project__c that displays the Account's Industry. However, when viewing a Project record, the Industry field is blank even though the related Account has an Industry value. What is the most likely cause?
Medium14Universal Containers' administrator is asked to build a report that shows only Opportunities whose Amount is greater than $100,000. The administrator must ensure that the filter uses the Amount field, which is a currency field. Which report filter option should the administrator use?
Medium15A Marketing user needs to analyze campaign performance. They want to see which leads were converted into opportunities, but the standard 'Campaigns' report type does not show converted lead details. What should the administrator do?
Medium16An administrator needs to track changes to the value of the 'Amount' field on Opportunities over time. Which feature is most appropriate for this requirement?
Medium17An administrator needs to schedule a weekly backup of all Salesforce enterprise data, including attachments, documents, and standard object records. Which tool is officially recommended and supported by Salesforce for this recurring automated export requirement?
Medium18Universal Containers has a large number of leads that need to be imported. The administrator must ensure that duplicate leads are not created during the import process. Which feature should be used to prevent duplicates?
Medium19A sales operations analyst at Universal Containers needs to see the total amount of all Opportunities related to each Account, displayed directly on the Account record page, without opening each Opportunity. Which feature should the administrator configure?
Easy20Universal Containers has a custom object 'Project__c' with a lookup relationship to Account. The administrator needs to create a report that shows all Accounts that have at least one related Project with a status of 'Active'. Which type of report should be used?
Hard21A user is complaining that a dashboard component is not showing the expected data. The user has access to the report, but the dashboard shows a different total. What is the most likely cause?
Medium22Refer to the exhibit. A user cannot access a report, despite having 'Read' access to the underlying object. What is the most likely cause?
Hard23Universal Containers needs to prevent sales users from viewing sensitive financial fields on the Opportunity object while ensuring managers retain full access. What is the most efficient way to implement this?
Medium24Which tool should an administrator use to ensure that the data structure of the 'Account' object remains consistent across all business units while allowing for specialized fields in specific regions?
Medium25A sales manager at Universal Containers wants to see the total amount of all closed won opportunities for the current fiscal year, grouped by sales representative. The administrator needs to create a report that shows this information and allows the manager to easily identify the top performers. Which report format should the administrator use?
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Frequently asked questions
- What does the Data and Analytics Management domain cover on the SF-Admin exam?
- Be able to map a reporting or retention requirement to the right Salesforce feature: custom report types, cross filters, Field History Tracking, Field Audit Trail, Data Export Service, or Data Loader. The single most important thing is identifying the correct data source and access context before choosing a tool.
- How many questions are in this domain?
- This page lists all 25 Data and Analytics Management questions in the SF-Admin question bank. The actual exam draws from this domain proportionally to its weighting in the official exam blueprint.
- What is the best way to practise this domain?
- Start with a short focused session (10 questions) to identify gaps, then work through explanations. Repeat with a longer session once the weak areas feel solid.
- Can I practise only Data and Analytics Management questions?
- Yes — the session launcher on this page filters questions to this domain only. Choose any session length for inline explanations and scoring.