SF-Admin Automation Practice Question
Cloud Kicks wants a Flow to run every time a Contact's Email field is updated to a new value, but not when other fields change. The administrator is configuring the Start element of a Record-Triggered Flow. Which configuration should be selected?
⚠ Common exam trap
The trap here is using Is Null or a custom comparison instead of the native Is Changed operator, which already detects value differences on update.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Select 'A record is updated' and set the condition to Email Is Changed True.
The Is Changed operator in a Record-Triggered Flow's Start element detects whether a field's value differs from its previous value. Combining 'A record is updated' with Email Is Changed True scopes the Flow precisely to Email updates and excludes creations and unrelated field changes, which is exactly what Cloud Kicks needs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Select 'A record is created or updated' and set the condition to Email Is Changed True.
Why it's wrong here
Including 'created' causes the Flow to also fire when a new Contact is inserted with an Email value, because the field is considered changed from null. The requirement is to run only on updates to Email, not on creation. Selecting only 'A record is updated' is the accurate scope.
- ✗
Select 'A record is updated' and add a Decision element that compares Email to a stored copy.
Why it's wrong here
Storing a prior copy of Email would require a custom field and additional automation to maintain it, adding unnecessary complexity. The platform provides the Is Changed operator natively in the Start element, so a custom comparison is redundant. This approach also risks stale data if the stored copy is not updated reliably.
- ✓
Select 'A record is updated' and set the condition to Email Is Changed True.
Why this is correct
Record-Triggered Flows support the Is Changed operator in entry conditions, which evaluates whether a specified field's value differs from its prior value. Setting Email Is Changed True ensures the Flow fires only when the Email field changes, ignoring updates to other fields. This is the precise way to scope the trigger.
- ✗
Select 'A record is created or updated' and set the condition to Email Is Null False.
Why it's wrong here
The Is Null False condition simply checks that Email currently has a value; it does not detect whether the value changed. The Flow would fire on any update where Email is populated, including updates to unrelated fields. This does not meet the requirement of firing only when Email changes.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Salesforce exam blueprint
This SF-Admin practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SF-Admin exam.