SF-Admin Productivity and Collaboration Practice Question
A sales manager at Northern Trail Outfitters wants to receive a notification in Salesforce whenever a new post is made in a specific Chatter group that the manager follows. Which feature should the administrator configure to meet this requirement?
⚠ Common exam trap
The trap here is overcomplicating the solution with custom code or workflow when Chatter's built-in email notification setting already meets the need.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Chatter group email notifications for the manager on that group.
Chatter email notifications let a user receive an email when new posts appear in a group they follow. The manager can simply follow the group and enable email notifications for it. Workflow rules, Chatter streams, and Apex triggers are either not applicable to Chatter groups or require unnecessary custom development for this straightforward need.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
A workflow rule with an email alert on the group object.
Why it's wrong here
Workflow rules operate on objects like Accounts or Cases, not on Chatter groups. There is no group object that supports workflow rules for new posts, so this approach would not trigger notifications for Chatter group activity and is not a valid configuration here.
- ✗
A Chatter stream that includes the group and is set to send push notifications.
Why it's wrong here
Chatter streams are used to aggregate posts from multiple groups and records into a single feed, but they do not send email notifications for new posts. Streams change what the user sees, not how they are alerted, so this does not meet the notification requirement.
- ✓
Chatter group email notifications for the manager on that group.
Why this is correct
Chatter allows users to follow a group and receive email notifications for new posts. Enabling email notifications for the manager on that specific group ensures they are alerted whenever a new post appears, directly satisfying the requirement without custom code.
- ✗
Apex trigger on the FeedItem object to send an email to the manager.
Why it's wrong here
An Apex trigger could technically send an email, but it requires custom development and maintenance. The requirement is a standard notification for a single user following a group, which Chatter email notifications already provide without code, making Apex unnecessary and overly complex.
About these practice questions
One of 202 original SF-Admin practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Salesforce exam blueprint
This SF-Admin practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SF-Admin exam.