When performing capacity analysis, you find that the organization lacks the technical expertise required for a high-value strategic initiative. What should you do?
Analysing the capability gap directly addresses the missing technical expertise constraint, then planning acquisition or training resolves it. Capacity analysis covers resource availability, including skills, so this satisfies the strategic initiative's demand by closing the competency shortfall through recruitment or upskilling rather than ignoring the deficit.
Why this answer
When capacity analysis reveals a capability gap, the portfolio manager should analyze the gap and develop a plan to close it through acquisition (hiring, contracting, outsourcing specific skills) or training. This is a structured capacity management response that preserves the strategic initiative while addressing the resource constraint.
Exam trap
The trap is choosing an extreme response (cancel, outsource everything) instead of the measured portfolio action of gap analysis and planned capability development; PfMP favors structured, proportionate responses.
How to eliminate wrong answers
Option A is wrong because canceling a high-value strategic initiative over a solvable capability gap is premature and destroys strategic value; capacity gaps are managed, not used as grounds for cancellation. Option B is wrong because starting without addressing the gap is reckless and likely leads to failure, rework, or poor quality. Option C is wrong because outsourcing the entire department is an extreme, disproportionate overreaction that loses internal capability and is not a targeted gap-closure strategy.