ITIL4F ITIL Management Practices Practice Question
Which TWO of the following are types of events in the Monitoring and Event Management practice?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Warning event
Events are classified into three types: informational, warning, and exception. Options C (Warning event) and E (Informational event) are correct types. Option A (Known error) is a type of problem, not an event. Option B (Standard change) is a type of change request. Option D (Service request) is a type of request, not an event.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Known error
Why it's wrong here
Known errors are documented in Problem Management.
- ✗
Standard change
Why it's wrong here
Standard change is a type of change in Change Enablement.
- ✓
Warning event
Why this is correct
Warning events indicate a threshold is approaching.
- ✗
Service request
Why it's wrong here
Service requests are handled by Service Request Management.
- ✓
Informational event
Why this is correct
Informational events indicate normal operation.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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