An administrator is troubleshooting a scenario where Cortex XDR incident severities appear misaligned with organizational priority. Which THREE components or features can the administrator adjust to tune incident scoring and severity? (Choose three)
Trap 1: Reinstall the Cortex XDR Agent on all high-priority servers.
Reinstalling agents changes nothing about how incidents are scored; severity derives from BIOC rules, alert sources, and scoring configuration. It is tempting because agent faults can cause missing or malformed alerts, and reinstallation would be correct when an endpoint reports no telemetry at all.
Trap 2: Modify the Broker VM packet buffer size.
Broker VM packet buffer sizing governs traffic capture and forwarding performance, not the analytics that compute incident scores. It is tempting because Broker VM tuning affects data reaching the console, and it would be correct when resolving dropped packets or collection throughput problems rather than severity misalignment.
- A
Reinstall the Cortex XDR Agent on all high-priority servers.
Why it fails: Reinstalling agents changes nothing about how incidents are scored; severity derives from BIOC rules, alert sources, and scoring configuration. It is tempting because agent faults can cause missing or malformed alerts, and reinstallation would be correct when an endpoint reports no telemetry at all.
- B
Modify the Broker VM packet buffer size.
Why it fails: Broker VM packet buffer sizing governs traffic capture and forwarding performance, not the analytics that compute incident scores. It is tempting because Broker VM tuning affects data reaching the console, and it would be correct when resolving dropped packets or collection throughput problems rather than severity misalignment.
- C
Create exceptions for known benign alerts to prevent them from inflating incident priority scores.
Exceptions suppress known benign alerts so they no longer contribute weight to incident scoring, preventing false positives from inflating severity. This satisfies the misalignment constraint by removing noise that skews the aggregate score away from genuine organisational priority.
- D
Modify individual BIOC or Analytics alert severities to reflect their true operational impact.
Adjusting individual BIOC or Analytics alert severities changes the weight each detection contributes to incident scoring, so operational impact is reflected accurately. This satisfies the misalignment constraint at the source rather than only at the aggregation layer.
- E
Configure Incident Scoring rules to adjust how individual alert weights contribute to overall incident severity.
Incident Scoring rules let the administrator reweight individual alert contributions, directly altering how aggregated alerts roll up into incident severity. This satisfies the misalignment constraint by recalibrating the scoring model to match organisational priority rather than default vendor weightings.