XDR-Engineer Planning And Installation Practice Question
During a large-scale Cortex XDR agent deployment using a Software Distribution Tool, administrators notice that multiple endpoints show identical agent IDs (UUIDs) in the Cortex XDR management console, causing telemetry to overwrite. What caused this issue?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The endpoints were cloned from a golden image that contained a pre-installed Cortex XDR agent without proper unregistration.
If a golden image or virtual machine template is captured with a pre-installed Cortex XDR agent, the resulting cloned endpoints will share the same persistent registry keys/UUID, requiring the use of the cytool unregister command or specialized imaging preparation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The endpoints were cloned from a golden image that contained a pre-installed Cortex XDR agent without proper unregistration.
Why this is correct
Cloning a machine with an active agent copies the generated Agent ID, resulting in duplicate UUIDs in the console.
- ✗
The installation script failed to generate a unique token parameter.
Why it's wrong here
The install token associates the agent with the correct tenant, not the internal persistent UUID.
- ✗
Active Directory GPO distributed the package with a hardcoded configuration XML.
Why it's wrong here
GPO distributes packages without modifying or hardcoding the internal agent UUID generation.
- ✗
The Cortex XDR Broker VM assigned the same IP address to all reporting clients.
Why it's wrong here
Broker VM does not assign IP addresses or manage DHCP for endpoints.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This XDR-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the XDR-Engineer exam.