An analyst is investigating an open incident in Cortex XDR and determines that the activity is benign and authorized. What is the appropriate action to close the incident and document the resolution?
Setting the status to Resolved with a resolution reason such as False Positive closes the incident while recording why the benign, authorised activity was dismissed. This preserves the audit trail and feeds tuning data, satisfying the requirement to both close the incident and document the resolution.
Why this answer
Incidents in Cortex XDR are resolved by changing their status to 'Resolved' and assigning an appropriate resolution status such as False Positive or Benign True Positive.