- A
Issue the 'revert to last known good configuration' command.
Why wrong: Incorrect: There is no such command in PAN-OS.
- B
Use 'show configuration saved' and copy the previous config.
Why wrong: Incorrect: This is a manual process and does not preserve uncommitted changes easily.
- C
Use the 'commit revert' command to revert to before the problematic commit.
Correct: This reverts the configuration to the previous state while keeping uncommitted changes in the candidate.
- D
Reboot the firewall to load the previous running config.
Why wrong: Incorrect: Reboot loads the current running config (the problematic one), not a previous version.
Quick Answer
The answer is to use the 'commit revert' command. This is the correct choice because the 'commit revert' function in Palo Alto firewalls rolls back the active configuration to the last committed state while explicitly preserving any uncommitted changes that were made after that commit, exactly matching the scenario where a problematic commit needs to be undone without losing the day's work. On the PCNSA exam, this question tests your understanding of the commit lifecycle and the critical distinction between 'commit revert' and a full configuration restore; a common trap is confusing it with 'load config from' or a factory reset, which would wipe uncommitted changes. Remember the memory tip: "Revert keeps your work in the queue" — the uncommitted changes remain staged, so you can fix the connectivity issue and then commit them later.
PCNSA Device Management and Services Practice Question
This PCNSA practice question tests your understanding of device management and services. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An administrator makes several changes to the firewall configuration and commits. However, after the commit, users report connectivity issues. The administrator wants to revert to the previous configuration quickly without losing the changes that were made earlier in the day but not yet committed. What should the administrator do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use the 'commit revert' command to revert to before the problematic commit.
Option C is correct because the 'commit revert' command in Palo Alto Networks firewalls allows an administrator to revert to the previous committed configuration while preserving any uncommitted changes made after that commit. This is exactly the scenario described: the administrator needs to undo a problematic commit without losing the day's work that has not yet been committed.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Issue the 'revert to last known good configuration' command.
Why it's wrong here
Incorrect: There is no such command in PAN-OS.
- ✗
Use 'show configuration saved' and copy the previous config.
Why it's wrong here
Incorrect: This is a manual process and does not preserve uncommitted changes easily.
- ✓
Use the 'commit revert' command to revert to before the problematic commit.
Why this is correct
Correct: This reverts the configuration to the previous state while keeping uncommitted changes in the candidate.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Reboot the firewall to load the previous running config.
Why it's wrong here
Incorrect: Reboot loads the current running config (the problematic one), not a previous version.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse 'commit revert' with a simple rollback or reboot, not realizing that Palo Alto Networks specifically preserves uncommitted changes in the candidate configuration when using 'commit revert'.
Trap categories for this question
Command / output trap
Incorrect: There is no such command in PAN-OS.
Detailed technical explanation
How to think about this question
The 'commit revert' command works by maintaining a backup of the previous committed configuration in a separate partition. When executed, it swaps the active configuration with that backup, but the candidate configuration (uncommitted changes) remains in the candidate buffer. This allows the administrator to later re-apply those changes if desired. In contrast, a reboot or power cycle loads the configuration from the 'config.xml' file on disk, which only reflects the last committed state.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PCNSA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Device Management and Services — study guide chapter
Learn the concepts, then practise the questions
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Device Management and Services practice questions
Targeted practice on this topic area only
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FAQ
Questions learners often ask
What does this PCNSA question test?
Device Management and Services — This question tests Device Management and Services — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the 'commit revert' command to revert to before the problematic commit. — Option C is correct because the 'commit revert' command in Palo Alto Networks firewalls allows an administrator to revert to the previous committed configuration while preserving any uncommitted changes made after that commit. This is exactly the scenario described: the administrator needs to undo a problematic commit without losing the day's work that has not yet been committed.
What should I do if I get this PCNSA question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 25, 2026
This PCNSA practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PCNSA exam.
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