A company uses App-ID to control cloud storage applications. Users report that uploads to Google Drive are blocked even though a rule allows 'google-drive-base'. What is the most likely cause?
Trap 1: The firewall is not connected to the cloud for App-ID updates.
App-ID updates are not required in real-time for recognition; they are bundled with content updates.
Trap 2: Decryption is not enabled for Google Drive traffic.
App-ID can identify Google Drive even without decryption.
Trap 3: An application override is configured for Google Drive.
Override would allow the app, not block it.
- A
The firewall is not connected to the cloud for App-ID updates.
Why wrong: App-ID updates are not required in real-time for recognition; they are bundled with content updates.
- B
The rule allows only 'google-drive-base' but the uploads use 'google-drive-upload'.
Google Drive has multiple sub-apps; uploads are a different app-ID.
- C
Decryption is not enabled for Google Drive traffic.
Why wrong: App-ID can identify Google Drive even without decryption.
- D
An application override is configured for Google Drive.
Why wrong: Override would allow the app, not block it.