PCNSA Device Management and Services Practice Question
Exhibit
Refer to the exhibit. ``` set deviceconfig setting ntp server "pool.ntp.org" set deviceconfig setting ntp server "time.google.com" set deviceconfig setting ntp sync-interval 30 ```
An administrator configured NTP servers as shown. After committing, the firewall's time is not synchronized. Which additional configuration is required?
⚠ Common exam trap
Test-takers frequently assume simply configuring NTP server IP addresses under Device > Setup > NTP is sufficient, but Palo Alto Networks requires an explicit enable step under Device > Setup > Services to activate the NTP client service.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Enable NTP service under Device > Setup > Services
The NTP service must be explicitly enabled on the firewall under Device > Setup > Services before it will synchronize time with any configured NTP servers. Without enabling the NTP service, the firewall ignores the NTP server configuration entirely, even if the servers are reachable and correctly specified.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Configure an authentication key
Why it's wrong here
Optional, not required for basic sync.
- ✗
Set time zone manually
Why it's wrong here
Time zone does not affect NTP synchronization.
- ✓
Enable NTP service under Device > Setup > Services
Why this is correct
The NTP service must be enabled to allow synchronization.
- ✗
Specify a source interface for NTP
Why it's wrong here
Optional, only needed if multiple interfaces.
- ✗
Restart NTP service
Why it's wrong here
Service is not running; it needs to be enabled first.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PCNSA practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PCNSA exam.