SC-900 Practice Question: Describe the capabilities of Microsoft security solutions
Your organization uses Microsoft Purview eDiscovery to manage legal holds. A legal hold has been placed on a user’s mailbox, but the user has left the company and their mailbox has been converted to a shared mailbox. You need to ensure that the legal hold remains effective. What should you do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Verify that the legal hold is still listed in the eDiscovery case for the mailbox.
When a mailbox is converted to a shared mailbox, the legal hold applied via eDiscovery remains in effect and does not need to be recreated. It is important to verify that the hold is still listed in the eDiscovery case. Option A is incorrect because converting back is unnecessary and may lose shared mailbox features. Option B is incorrect because the hold is still active; creating a new hold is redundant. Option D is incorrect because removing and reapplying the hold is not required.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Convert the shared mailbox back to a user mailbox to keep the hold.
Why it's wrong here
This is not necessary.
- ✗
Create a new legal hold for the shared mailbox.
Why it's wrong here
The existing hold should still apply.
- ✓
Verify that the legal hold is still listed in the eDiscovery case for the mailbox.
Why this is correct
The hold persists after conversion.
- ✗
Remove the legal hold and reapply it to the shared mailbox.
Why it's wrong here
This is unnecessary and could risk data deletion.
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Microsoft Entra ID
Key term
User
A user is any person, system, or device that interacts with an IT service, resource, or identity system, typically authenticated through credentials and authorized to perform specific actions.
Key term
Microsoft Purview
Microsoft Purview is a unified data governance and compliance service that helps organizations discover, manage, and protect their data across on-premises, cloud, and hybrid environments.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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