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SC-900 Practice Question: Describe the capabilities of Microsoft security solutions

Your organization, Contoso Ltd., uses Microsoft 365 and Microsoft Defender XDR. You are a security administrator. Recently, a user named John Doe reported that his account is sending phishing emails internally. You suspect his account is compromised. You need to contain the threat immediately while preserving forensic data. The company has the following security solutions: Microsoft Entra ID P2, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, Microsoft Sentinel, and Microsoft Purview. You need to prevent the compromised account from causing further damage. Which action should you take first?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Disable the user account in Microsoft Entra ID

Disabling the user account in Microsoft Entra ID immediately prevents the compromised account from initiating any new actions, including sending phishing emails. This is the fastest containment step while preserving forensic data. Option A (reset password) is incorrect because it does not terminate active sessions; the attacker may still have a valid token. Option B (revoke refresh tokens) is a useful step but is not as immediate as disabling the account, and it may not stop all sessions. Option D (create mail flow rule) is too slow and may not affect sessions already authenticated.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Reset the user's password and require a password change

    Why it's wrong here

    Resetting password may not revoke existing tokens immediately.

  • Revoke all refresh tokens for the user in Microsoft Entra ID

    Why it's wrong here

    Revoking tokens is good but disabling the account is more comprehensive.

  • Disable the user account in Microsoft Entra ID

    Why this is correct

    Disabling immediately blocks all authentication and access.

  • Create a mail flow rule in Exchange Online to block the user's emails

    Why it's wrong here

    Mail flow rule may not block all traffic if the account is already authenticated.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.