- A
Use Communication Compliance for both detecting harassment and preventing credit card sharing
Why wrong: Communication Compliance can detect certain sensitive information types, but its primary purpose is policy-violating communications. DLP is more effective for preventing accidental sharing of regulated data like credit card numbers, as it provides actions like blocking.
- B
Use Data Loss Prevention (DLP) for both detecting harassment and preventing credit card sharing
Why wrong: DLP focuses on preventing data leaks of sensitive information. It is not designed to analyze communications for harassment or threats; that is the role of Communication Compliance.
- C
Use Communication Compliance for harassment detection and DLP for preventing sharing of credit card numbers
Correct. Communication Compliance handles detection of inappropriate content like harassment, while DLP policies prevent unauthorized sharing of sensitive data such as credit card numbers.
- D
Use eDiscovery for both harassment detection and data leak prevention
Why wrong: eDiscovery is used for legal discovery and content searches, not for real-time detection or prevention of inappropriate communications or data leaks.
Quick Answer
The correct answer is to use Communication Compliance for harassment detection and Data Loss Prevention (DLP) for preventing the sharing of credit card numbers. Communication Compliance is a Microsoft Purview solution specifically designed to monitor internal communications for inappropriate content like harassment or threats by analyzing messages against customizable policies, focusing on behavioral risks. In contrast, DLP is purpose-built to identify and block the accidental sharing of sensitive data, such as credit card numbers, by scanning content for predefined patterns like regex formats and enforcing actions like blocking the email. On the SC-900 exam, this distinction tests your understanding of how Purview solutions map to different compliance goals: Communication Compliance handles insider risk and policy violations in communications, while DLP protects data from exposure. A common trap is confusing their roles, but remember the memory tip: “Communicate the behavior, DLP the data.”
SC-900 Practice Question: Describe the capabilities of Microsoft compliance solutions
This SC-900 practice question tests your understanding of describe the capabilities of microsoft compliance solutions. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company wants to monitor internal communications for inappropriate content such as harassment or threats, and also prevent employees from accidentally sharing credit card numbers via email. Which combination of Microsoft Purview solutions should they use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use Communication Compliance for harassment detection and DLP for preventing sharing of credit card numbers
Communication Compliance is designed to detect and investigate inappropriate internal communications (e.g., harassment, threats) by analyzing messages against customizable policies. Data Loss Prevention (DLP) is purpose-built to identify and prevent the accidental sharing of sensitive data, such as credit card numbers, by scanning content for predefined patterns (e.g., regex for credit card formats) and enforcing policy actions like blocking the email. Together, they address the two distinct requirements: Communication Compliance for behavioral monitoring and DLP for data protection.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use Communication Compliance for both detecting harassment and preventing credit card sharing
Why it's wrong here
Communication Compliance can detect certain sensitive information types, but its primary purpose is policy-violating communications. DLP is more effective for preventing accidental sharing of regulated data like credit card numbers, as it provides actions like blocking.
- ✗
Use Data Loss Prevention (DLP) for both detecting harassment and preventing credit card sharing
Why it's wrong here
DLP focuses on preventing data leaks of sensitive information. It is not designed to analyze communications for harassment or threats; that is the role of Communication Compliance.
- ✓
Use Communication Compliance for harassment detection and DLP for preventing sharing of credit card numbers
Why this is correct
Correct. Communication Compliance handles detection of inappropriate content like harassment, while DLP policies prevent unauthorized sharing of sensitive data such as credit card numbers.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Use eDiscovery for both harassment detection and data leak prevention
Why it's wrong here
eDiscovery is used for legal discovery and content searches, not for real-time detection or prevention of inappropriate communications or data leaks.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the overlapping capabilities of Communication Compliance and DLP, assuming one tool can handle both behavioral monitoring and data protection, when in fact each is specialized for a distinct compliance domain.
Detailed technical explanation
How to think about this question
Communication Compliance uses trainable classifiers and machine learning models to detect patterns of inappropriate behavior, such as bullying or threatening language, and can integrate with Microsoft Teams, Exchange Online, and Yammer. DLP in Microsoft Purview uses sensitive information types (e.g., Credit Card Number with checksum validation) and policy tips to block or warn users before sensitive data is shared via email or other channels. In a real-world scenario, an organization might configure DLP to automatically block an email containing a credit card number while Communication Compliance flags a separate email chain for manager review due to detected harassment language.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
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FAQ
Questions learners often ask
What does this SC-900 question test?
Describe the capabilities of Microsoft compliance solutions — This question tests Describe the capabilities of Microsoft compliance solutions — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use Communication Compliance for harassment detection and DLP for preventing sharing of credit card numbers — Communication Compliance is designed to detect and investigate inappropriate internal communications (e.g., harassment, threats) by analyzing messages against customizable policies. Data Loss Prevention (DLP) is purpose-built to identify and prevent the accidental sharing of sensitive data, such as credit card numbers, by scanning content for predefined patterns (e.g., regex for credit card formats) and enforcing policy actions like blocking the email. Together, they address the two distinct requirements: Communication Compliance for behavioral monitoring and DLP for data protection.
What should I do if I get this SC-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 11, 2026
This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.
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