A multinational organization uses Microsoft Entra ID. The IT help desk team is responsible for password resets and group management, but only for users located in the European region. The organization has created a group containing all European user accounts. Which Microsoft Entra feature should an administrator use to delegate these administrative tasks specifically to the help desk team, limited to the European user scope?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
Administrative units
Administrative units allow scoping of administrative roles (e.g., Helpdesk Administrator) to a specific subset of users, such as those in a particular region or department. This feature directly meets the requirement to delegate tasks limited to European users.
Distractor review
Access reviews
Access reviews are a governance feature to attest and recertify access rights periodically. They do not provide the initial delegation of administrative tasks to a help desk team.
Distractor review
Conditional Access
Conditional Access policies enforce access controls based on conditions like location, device, or risk. They are not used to delegate administrative permissions to manage users.
Distractor review
Self-service password reset (SSPR)
SSPR allows users to reset their own passwords without help desk intervention. It does not delegate password reset capabilities to a help desk team.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Related practice questions
Related SC-900 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A company must retain all customer contracts for 10 years to comply with industry regulations. After 10 years, the contracts must be permanently deleted. Which Microsoft Purview solution should be used to automate this process?
Question 2
A company uses a cloud-based SaaS (Software as a Service) application for customer relationship management. According to the shared responsibility model, which security responsibility is primarily handled by the customer?
Question 3
A company runs a mix of on-premises servers and Azure virtual machines. They deploy Microsoft Defender for Endpoint on all servers. The security team wants to create custom queries to hunt for a specific attack pattern that involves a sequence of events across multiple machines, such as a PowerShell script being downloaded and then executed on several servers. They need to write their own detection rules based on advanced hunting data. Which Microsoft 365 Defender capability should they use?
Question 4
A company runs a consumer-facing e-commerce website and wants to allow customers to sign in using their existing social media accounts such as Google, Facebook, or LinkedIn. Which Microsoft Entra ID solution should they implement?
Question 5
A company has a hybrid identity environment with Active Directory synchronizing to Microsoft Entra ID. They want users to be able to reset their own on-premises passwords via the cloud SSPR portal. What is the minimum license required for this capability?
Question 6
A company uses a cloud-based Customer Relationship Management (CRM) system that is delivered as Software-as-a-Service (SaaS). According to the shared responsibility model, which security responsibility is primarily handled by the customer?
FAQ
Questions learners often ask
What does this SC-900 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Administrative units — Administrative units in Microsoft Entra ID allow administrators to delegate administrative permissions to a subset of users, groups, or devices by grouping them into a specific scope. By creating an administrative unit that includes the European users and assigning the help desk team to roles with that scope, the organization can delegate exactly the needed permissions. Access reviews are used to periodically review access, not to delegate administrative scope. Conditional Access controls access based on conditions, not delegation. Self-service password reset allows users to reset their own passwords, not delegate password resets to help desk.
What should I do if I get this SC-900 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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