SC-200 Respond to security incidents Practice Question
This SC-200 practice question tests your understanding of respond to security incidents. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft 365 Defender. An incident is created for a user who received a phishing email that contained a link to a malicious website. The user clicked the link but did not enter any credentials. The incident includes the alert 'Phishing delivered' from Microsoft Defender for Office 365. You need to remediate the incident and prevent future occurrences. The user is in the Finance department and frequently receives emails from external vendors. What is the best course of action?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "best"
Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use Threat Explorer to delete the email from the user's mailbox and create a Safe Links policy to block the malicious URL.
Option B is correct because using Threat Explorer to delete the email from the user's mailbox removes the threat, and creating a Safe Links policy blocks future similar links. Option A is wrong because reporting to Microsoft does not clean the mailbox. Option C is wrong because training alone does not remove the current email. Option D is wrong because allowing the domain would increase risk.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Use Threat Explorer to delete the email from the user's mailbox and create a Safe Links policy to block the malicious URL.
Why this is correct
Deleting the email removes the immediate threat, and Safe Links prevents future clicks.
Clue confirmation
The clue word "best" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
Report the email to Microsoft for analysis and block the sender domain.
Why it's wrong here
Reporting does not remove the email from the user's mailbox.
✗
Provide security awareness training to the user and mark the incident as resolved.
Why it's wrong here
Training does not remove the current email.
✗
Add the sender's domain to the Tenant Allow/Block List as allowed to avoid future false positives.
Why it's wrong here
Allowing the domain would increase risk.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this SC-200 question in full detail.
Identify which SC-200 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Respond to security incidents — This question tests Respond to security incidents — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use Threat Explorer to delete the email from the user's mailbox and create a Safe Links policy to block the malicious URL. — Option B is correct because using Threat Explorer to delete the email from the user's mailbox removes the threat, and creating a Safe Links policy blocks future similar links. Option A is wrong because reporting to Microsoft does not clean the mailbox. Option C is wrong because training alone does not remove the current email. Option D is wrong because allowing the domain would increase risk.
What should I do if I get this SC-200 question wrong?
Identify which SC-200 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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